Terms of service and sale
Last updated October 15, 2026
1. Who we are and what these terms cover
llm-launcher is operated by Thomas COLLET EI, a French micro-enterprise (see the legal notice). These terms govern the use of the website, the dashboard, the API and every purchase of credit. You accept them before each purchase. If you buy on behalf of a business, you confirm you are entitled to bind it.
2. The service
llm-launcher rents a GPU machine on your behalf from an independent host of the Vast.ai marketplace, installs an open-weights language model on it and exposes it to you through an OpenAI-compatible API, a chat interface (Open WebUI) and a coding workspace (OpenCode). You choose the model and the exact machine offer; the offer shows the host's country and price.
The machine stays yours until you destroy it, or until it is stopped automatically because your credit has run out. Destroying a machine deletes everything stored on it, including the workspace. The answers come from an artificial-intelligence model: they can be wrong and must be checked before you rely on them.
3. Your account
- You must be at least 18 years old and give a valid email address.
- You keep your password and API keys secret. Anything done with them is treated as done by you; revoke a key as soon as you think it is exposed.
- The service is not available to persons located in, or ordinarily resident in, a country or region under comprehensive EU, UN or US sanctions.
4. Prices and prepaid credit
- The service is paid with prepaid credit, in US dollars, bought by card through Stripe in amounts of $0.50 to $1,000. Credit does not expire, cannot be transferred and is not redeemable for cash except as stated in sections 6 and 7.
- Paid credit is spent before gifted credit. Gifted credit is never refundable or redeemable for cash.
- A running machine is charged per started minute, from the moment the machine is rented until it is destroyed, at the offer's hourly price (GPU and disk) plus a 15% commission, and, where the offer charges for it, its network traffic plus the same commission. A launch that fails is charged only for the minutes the machine was rented. The price per hour is shown on the offer before you launch.
- Prices are final, with no VAT added (VAT not applicable, article 293 B of the French General Tax Code). An invoice is created for every purchase.
- When your credit runs out, your machines are stopped and destroyed automatically, so your balance never goes negative.
5. Immediate start
Credit can be spent as soon as it is bought. Before paying, you expressly ask for the service to start immediately and acknowledge that, if you withdraw (section 6), you owe the price of what you used before withdrawing, and that once the credit of a purchase has been entirely used, you no longer have a right of withdrawal for that purchase.
6. Right of withdrawal (consumers)
If you are a consumer, you may withdraw from a purchase of credit within 14 days of the purchase, without giving any reason. The simplest way is the Withdraw from contract button next to the purchase on the Account page of the dashboard, then Confirm withdrawal. You may also send an unambiguous statement to contact@algosia.ai or through the contact form, for example using the model below.
We refund only the unused paid credit from that purchase, to the card you paid with, within 14 days of receiving your withdrawal. A pending refund stays visible in the dashboard; its credit stays reserved until Stripe confirms the refund. The dashboard shows the confirmed refund amount. Gifted credit does not increase the refundable amount. The part already spent on machines you ran before withdrawing stays due, in proportion to the service provided. If the refund leaves you without credit, your running machines are stopped.
Model withdrawal form:
To Thomas COLLET EI, at contact@algosia.ai or through the contact form: I hereby give notice that I withdraw from my contract for the purchase of the following credit: amount, date of purchase, email address of the account. Name of the consumer. Date.
7. Refunds and guarantees
Outside the withdrawal period, unused credit is not refunded, except where the law requires it. As a consumer, you also benefit from the legal guarantee of conformity for digital services (articles L224-25-12 et seq. of the French Consumer Code): if the service you paid for is not supplied or not in conformity, contact us and we will put it right or refund what you paid for it.
8. Machines run by third-party hosts
Machines belong to independent hosts listed on the Vast.ai marketplace, in the country shown on each offer. We do not control those hosts. A machine can become unavailable, slow or lost through the host's doing; we do not guarantee any level of availability or performance. Do not send special categories of personal data (health, biometric or similar) or secrets you cannot afford to disclose to a model; if your data must stay in the European Union, choose an offer located there. See the privacy policy.
9. Acceptable use
You must not use the service, or let anyone use it through your account or keys, to:
- break the law or infringe the rights of others, including intellectual property rights;
- produce or spread content that is illegal, including child sexual abuse material, terrorist content, or content inciting hatred or violence;
- attack, scan or disrupt any system or network, send spam, or build malware or phishing kits;
- mine cryptocurrency or run workloads unrelated to the model you launched;
- pay with a card you are not authorized to use, or evade a suspension or a limit;
- breach the license of the model you run.
You remain responsible for what you send to a model and for what you do with its answers. Report illegal content or misuse to contact@algosia.ai or through the contact form.
10. Suspension and termination
We may suspend an account, stop its machines and refuse a payment, without notice, where these terms are breached, a payment looks fraudulent or a host, Vast.ai, Stripe or an authority requires it. We tell you why unless the law forbids it. You may close your account at any time by writing to us; unused credit is then handled as in sections 6 and 7.
11. Liability
We provide the service with reasonable care. If you buy as a business, we are liable only for direct damage we caused, up to the amounts you paid us in the 12 months before the event, and not for lost profits, lost data or indirect damage. Nothing in these terms limits a consumer's statutory rights or our liability for gross negligence, wilful misconduct or personal injury.
12. Models and software
The models are published by third parties under their own licenses (Apache 2.0 for the Qwen models offered today), which you must respect. The chat and coding interfaces are the open-source projects Open WebUI and OpenCode. Your prompts and outputs remain yours; we only process them to provide the service.
13. Changes to these terms
We may change these terms. A change applies to purchases made after it is published; for credit you already hold, we give you 30 days' notice by email, during which you may close your account and have your unused paid credit refunded. Gifted credit remains non-refundable.
14. Disputes
Submit your complaint to contact@algosia.ai or through the contact form so we can try to resolve it.
These terms are governed by French law. A consumer keeps the protection of the mandatory rules of the country where they live and may go to the courts of that place.